SUHU turns your WhatsApp number into a shared team inbox — so every customer message is answered, assigned and tracked, with AI doing the triage and your agents staying in control. No phone-sharing, no missed chats, no app to install.
One number, your whole team, and an AI assistant that reads every message before your agents do.
Many agents, one WhatsApp number — no phone-sharing. Assign chats, set priority, and close tickets like a proper help desk.
AI reads each conversation to spot intent, department and priority, then drafts a reply from your knowledge base for an agent to approve.
Search by phone, name or email and see the full history — every past conversation, stats, and linked account data in one profile.
Customers can ask about invoices, orders and account status — answered live, and securely scoped to only their own records.
Images and files render inline, delivery status is visible on every message, and SMS fallback catches anything WhatsApp can't deliver.
Post-chat ratings out of 5, plus per-agent volume, closure rates and satisfaction — so you can actually manage the team.
Keep the number your customers already message. Nothing for your team to install.
We connect your existing WhatsApp number through Meta's official Cloud API — verified and compliant.
Invite agents, set up departments, and drop in your knowledge base so the AI can draft accurate answers.
Messages land in the shared inbox, already triaged by priority and department. Your team just replies.
Start with a 14-day free trial — no card needed.
For a small team getting WhatsApp support under control.
For growing teams that need automation and depth.
For contact centres and custom environments.
Built by Netpoa for businesses here — priced in shillings, supported in your time zone.
AI drafts, your agents decide. It never auto-acts on sensitive requests.
If anything times out, the customer's message still gets through — messages are never dropped.
Your team works from the web dashboard. No handset passed around the office.
Start a free 14-day trial — connect your number and have your team answering from one inbox today.