Turn WhatsApp into your
customer service desk.

Your customers already message you on WhatsApp. Netpoa puts your business on the official Meta WhatsApp Business API — so your whole team can serve them from one dashboard, and your software can send invoices, reminders and OTPs straight to their chat.

Chat with us on WhatsApp → See the two offerings

One service, two ways to use it

Pick what your business needs.

Both run on the same official Meta API. Take our ready-made support desk (SUHU), plug WhatsApp into your own software with a custom integration, or do both.

Offering 1 · Ready-made

WhatsApp Support Desk — powered by SUHU

For teams that serve customers on WhatsApp but drown in one shared phone. Our own product — ready to use, from TZS 29,000/month.

✓ A dedicated WhatsApp Business number with your verified business name.
✓ Every message becomes a ticket in a shared team inbox — assign, prioritise, close.
✓ AI triage drafts replies from your knowledge base; your agents approve.
✓ Full customer history, attachments and per-agent analytics.
✓ Your whole team replies from one web dashboard — no shared handset.
✓ Multiple agents, one number, zero missed messages.

Explore SUHU →

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Offering 2

WhatsApp API Integration for Your Software

For companies and developers who want WhatsApp inside their own systems — the way SMS gateways work.

✓ We onboard you onto the official Meta API — number registration, business-verification guidance, and message-template design & approval.
✓ Send transactional notifications from your software: invoices, payment confirmations, reminders, delivery updates.
✓ OTP / verification codes on WhatsApp, with one-tap copy.
✓ Bulk messaging to opted-in contacts via approved templates.
✓ A simple REST API that plugs into your billing, school/church system, CRM or custom app — we integrate it for you, or hand your developers clean docs.
✓ Optional SMS fallback via SanyaSMS if a message can't be delivered on WhatsApp.

Talk to us about integration →

Why the official Meta API

The right way to do business on WhatsApp.

Netpoa is a verified Meta business operating on the official WhatsApp Business (Cloud) API — not an unofficial bot or a personal number that can be banned overnight.

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Verified & legitimate

Your official business name and green verified presence — customers know it's really you, and your number won't get blocked.

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Built to scale

Higher messaging limits, reliable delivery, and proper multi-agent access — far beyond what a personal WhatsApp can do.

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Compliant by default

Approved message templates and opt-in handling that keep you within WhatsApp's business policy.

Turn WhatsApp into yourcustomer service desk.